Listening to Customer Feedback

Progress & Paperwork

Hopefully you've got big plans for 2012, and there's lots of…
Listening to Customer Feedback

What has the Internet done for you in 2011?

As 2011 closes, aside from being a great opportunity for introspection,…

Loyalty Campaigns

It seems that everyone has a loyalty programme these days. Airlines,…
Listening to Customer Feedback

Have you done your homework?

There's no question that first impressions count. What's horrifying…
Listening to Customer Feedback

Headache free Computing

 Almost every traditionally in-house IT service can now be handled…

Clear Direction

I recently visited a small business exhibition expecting to find…

Digital Partnerships

Offline, we see a lot of marketing partnerships, from tent cards…

Scheduling & Discipline

I've not managed a post in 4 weeks, which is really terrible.…

Saying no gracefully

When you get a message that doesn't make the grade (seriousness,…

Beta Marketing

One of the speakers at the Gaming Conference India 2011 this…
Listening to Customer Feedback

Are you listening?

Businesses spend a lot of money on polls, customer surveys, satisfaction…
Listening to Customer Feedback

Yes. Marketeers need to delegate too!

This article by Jacquie McCarnan really resonated with me. Her…