Video content in production

Why video content marketing is the new black

I was woken up by my 6 year old this morning, he was dressed, ready and waiting to record a video – the unboxing and setup of a new lego set. He did the whole thing perfectly in the first take, and I’m pretty sure I was still asleep whilst recording him – he just needed someone to operate the camera. His end of year kindergarten presentation was a series of videos. They hadn’t learning about video production best practices, but they certainly were learning that creating videos is straight forward, and becoming familiar with being in front of a camera.

Primary schools are taking things a step further and seem to be quickly bridging the gap between amateur & semi-professional video. When I visited St Joseph’s International School, the school’s recruitment/introduction video is a primary school production, that’s quite frankly, excellent.  They’ve got a complete studio setup (which they were keen to show the parents and to talk lots about) and they run classes that teach students about video production.

When you combine what kids are getting through formal education along with exposure to child actors on YouTube, it’s hardly surprising that 6 year olds are interested in making their own videos. To me it’s a clear indicator that the new medium of choice is going to be video.

Today most adults don’t have the patience to read a quick start guide (TLDR anyone?), do we really expect the next generation to want to read large bodies of text? Though it may sound worrying to many, I actually believe that it’s a good trend. One that’s going to change the way we deliver information and massively change the way marketers produce video. So what should you be doing differently?

Focus on Information (not bling)

The end-user expectation of high quality video productions will soften considerably. Video content is already expected to have a high quality (and density) of information. The focus is on being more informative, and less promotional.

Video is a key resource consumers use to understand new products & ideas, and learn new concepts. That doesn’t mean it has to be boring & dry, it can be funny & clever, if you’re lucky it might even go viral. Don’t plan on something going viral though. There’s plenty of theories but no one really knows what creates the viral video effect. Focus on delivering your information, if you’re funny and clever at the same time – bonus brownie points for you.

Think about the funnel

Like every piece of collateral, every video has a place inside the traditional sales funnel (awareness, consideration, etc.). Clearly define/understand where your content sits, and produce it to match the necessary funnel segment. Think about the ‘Disney Princess’, their franchises are designed for very specific audiences, and they create tightly relevant content for their audience, similarly your videos should be carefully positioned. Don’t try to be everything to everyone, and don’t assume that one video can cover the whole funnel. Yes the funnel has changed (think about ZMOT), but even in the new funnel paradigms, consumers journeys still effectively have a start and an end.

 

Be consistent, one video isn’t enough

No video is a silver bullet. Even the best, most viral video isn’t enough. Anyone remember this guy? You need to be consistently producing content. The key is in the word ‘consistency’. Don’t treat video as a one time effort, or as a singular campaign piece. Brainstorm all the different types of content you could produce, and think of innovative ways of generating that (don’t dismiss UGC). Over a period of time you’ll have lots of relevant content that’ll help your audience make the right decision.

 Don’t count on creating a video that goes viral overnight on your first attempt – there are no silver bullets or magic formula,” said OpenView’s Maksymiw. “Get your team together and brainstorm a bunch of ideas.”

Experiment with production grades

Not everything needs to be produced by a professional agency. Sometimes the best videos are simple explainers, or live feedback videos shot & produced in-house with minimal investment. Try experimenting with different grades of production for different types of videos. You could produce considerably more  video, on a much smaller budget, if there’s a lower (more in-house) production level being applied. For instance you may have an expensive video walk-through for your new product, but have several lower cost Q&A videos or practical usage videos. Consistency is especially important here. Maintain the same production quality & style for the relevant category/type of video.

 

Female incluencers with megahorn

Forging authentic influencer relationships that drive measurable results

Influencer marketing is a medium built on trust and authenticity. The deeper an influencers relationship with their audience, the more weight their voice carries. Like all mediums consumers have already started to become inert to paid advertising delivered through influencers. So how do you get your message out with influencers?

These 7 steps provide practical advice for selecting influencers, as well as creating and maintaining win-win relationships that drives measurable (yes, measurable) results.

  1. Shortlisting your influencers
    Selecting the right influencers to work with is critical to successful influencer marketing, it’s worth putting the extra time and effort at the tart to make sure you’ve found the right person. These four elements will help you make the right choice:
  2. The right audience 
    You know your customers, and your customers are already busy listening to, and interacting with influencers. Start by choosing influencers that have the same audience that you’re interested in. That ensures that any message they communicate has the maximum possible impact.
  3. Size of audience 
    Whilst it’s important that you get the largest reach possible, working with influencers that have millions of followers is considerably more difficult than working with those that have several hundred thousand. Don’t get too small though, the smallest of magazines will have a readership of 10,000 which is probably the smallest audience size you’ll want to accept.  Any smaller and the effort likely won’t justify the returns. Conversely it’s been shown that influencers that have considerably more than 100,000 followers have much lower engagement rates – and therefore lower impact.
  4. Engaged & conversational 
    Engagement isn’t just about their posts attracting likes and shares. For an influencer to be effective they need to be constantly interacting with their audience. Check to ensure that they’re not just broadcasting, and they’re having actual conversations. You may also want to check how quickly they respond to messages (if at all), as speed of response can have a considerable impact on the value of a message.
  5. Involved
    Influencers that are already engaged with your brand are the most likely to become brand evangelists – with careful nurturing. These should be at the top of your priority list, and should be treated with special care. They’re already talking about your brand, and you need to deepen that relationship. Without at least an occasional pat-on-the-back, you risk your organic (the best type) influencers getting disillusioned or moving on to a competitive brand.
  6. Solicitation, Payment & Rewards
    Not all your influencers will appear organically, nor will they all approach you, you’ll need to go out and find some on your own steam.  Where ever they come from, it’s important to set some ground rules for your engagement with influencers. Will you pay them for their efforts? Will you provide product samples? How many will you fund/sponsor? How will you differentiate? There’s no hard and fast rule about how much to pay influencers, when I asked Christopher Dugal, Head of Social for Zalora, he recommends avoiding paying influencers and sticking to product sponsorship.
  7. Measurement
    Like all good marketing campaigns, your influencer campaign can be measured. To quote Jay Baer “True influence drives action, not just awareness”, so instead of tracking the classic measurements such as volume of tweets, posts, sentiment and likes, try tracking referral links tracking mechanisms. By providing each influencer with an individual referral tracking URL, you can quantify how much traffic and how many conversions each of your influencers are generating. Even if they’re not commissioned or paid, there are lots of incentives you can provide them for using the links – from additional kudos & recognition in your formal campaigns, through to early access to your new products.

Run through these steps when you’re building you influencer campaign. It’s a good idea to go through them every couple of months just to make sure you’re still on track – and sticking to the principles you originally laid out.